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Guide · IRD

GST and PAYE arrears: what IRD does, stage by stage

When GST or PAYE goes unpaid, Inland Revenue adds late payment penalties and interest, then contacts the business, and if the debt isn't paid or arranged it can issue deduction notices to take money from your bank account or customers, and ultimately apply to liquidate the company. Engaging early, staying current on new returns, and clearing the arrears quickly are what stop the escalation.

By the Difficult Business Loans editorial teamUpdated 27 September 20264 minute read

Key points

  • Late payment penalties start the day after the due date: 1 percent, then 4 percent on day seven.
  • Employer deductions like PAYE can attract monthly penalties that GST doesn't.
  • IRD charges interest on overdue tax.
  • Deduction notices let IRD collect directly from your bank or debtors.
  • IRD referred 650 companies to court for liquidation in 2024–25.

Why GST and PAYE get special attention

GST is money you collected from customers on IRD’s behalf. PAYE, KiwiSaver deductions and other employer deductions are money taken from your employees’ pay. When a business doesn’t pay them over, IRD regards the business as using money that belongs to someone else, and it pursues these debts accordingly.

The numbers show how common the problem has become. Inland Revenue’s 2025 annual report records $3.3 billion of overdue GST and $2.0 billion of overdue employer activity debt at 30 June 2025, with employer debt up 34 percent in a year.

Stage 1: penalties and interest begin

The day after a due date passes without payment, the debt starts growing.

ChargeHow it works
Initial late payment penalty1 percent the day after the due date
Further late payment penalty4 percent on any unpaid tax and penalty at the end of the seventh day
Monthly penalty1 percent each month for some tax types, such as employer deductions; not GST or income tax
InterestCharged on overdue tax for each day it remains unpaid
Late filing penaltiesFor example $50 or $250 for a late GST return depending on accounting basis; $250 for late employment information

Figures are from IRD’s late payment penalties and late filing penalties guidance. First-time late payers may get a grace period.

Stage 2: contact

IRD writes, emails, texts and calls. This is the stage where engaging makes the biggest difference. IRD’s consistent message is to contact them before a payment is missed if you know it will be. Options at this stage include:

  • paying in full;
  • setting up an instalment arrangement;
  • asking about remission of penalties in some circumstances.

Stage 3: deduction notices

If contact doesn’t resolve the debt, IRD can issue deduction notices under section 157 of the Tax Administration Act 1994. These require a third party to pay money to IRD instead of to you:

  • your bank, which may take funds from your account;
  • your customers, who may be told to pay what they owe you directly to IRD.

IRD reported issuing 19 percent more deduction notices in 2024–25 than the year before. For a business, the effect is immediate: cash you were counting on for wages or suppliers goes to IRD instead.

Stage 4: statutory demand or liquidation proceedings

For companies that don’t engage or don’t keep arrangements, IRD can serve a statutory demand or apply to the High Court to put the company into liquidation. In 2024–25 IRD referred 650 cases to court for liquidation, a 49 percent increase. For individuals and sole traders, the equivalent path can lead to bankruptcy.

See what happens when IRD issues a liquidation proceeding and our statutory demand timeline.

Where you can step in

StageBest move
Before the due dateTell IRD if you’ll be short; pay what you can
Penalties and interest buildingArrange instalments or pay in full quickly
Contact from IRDRespond; propose a realistic plan; keep current returns filed
Deduction notice issuedAct urgently; paying the debt removes the need for it
Statutory demand or court papersLegal advice plus funding, immediately

Staying current matters most

Whatever you do about the arrears, keep filing and paying current GST and PAYE on time. IRD looks hardest at businesses that are adding new debt while old debt remains. A business that’s current on new obligations and dealing with old ones has far more room.

Practical habits:

  1. Separate tax money into its own bank account every time you’re paid or run payroll.
  2. File on time even if you can’t pay in full.
  3. Forecast tax dates in a 13-week cash flow forecast.

Paying the arrears out

When arrears are large, or IRD has already issued deduction notices, paying in full is often the cleanest way to stop the escalation. A property-secured business loan from $20,000 to $1m can pay IRD directly at settlement, with no financials needed for the initial assessment. For smaller arrears, an unsecured loan based on turnover may help if you’ve been trading six months or more. See funding for overdue GST and PAYE or start an enquiry.

Quick answers

Is there a grace period?

IRD may give a grace period before penalties for first-time late payment within a two-year period. After that, penalties apply from the day after the due date.

Can IRD take money from my personal account for a company's tax?

A company's tax debt is generally the company's. Deduction notices are aimed at money owed to or held for the taxpayer. Directors can face personal exposure in some specific circumstances, so take advice if IRD raises it.

Can IRD remit penalties?

IRD can remit some penalties in certain circumstances, for example where there's a reasonable cause and you've taken steps to fix things. Ask, but don't count on it.